Donor Care Fundraiser (Temporary)
Help us build lasting relationships with the supporters who power our work! You'll deliver top-not service, manage donor data, and develop donor relations - in a purpose-driven, collaborative team.
Join us in protecting the planet
At Greenpeace, we don’t take money from governments or corporations. Our work is 100% funded by people like you — and that’s where you come in. We're looking for a Donor Care Fundraiser to retain and build strong, lasting relationships with our Swedish supporters.
About the role
As our new Donor Care Fundraiser, you’ll be the friendly, professional voice that connects our donors to our mission. You'll answer questions, solve issues, and make our supporters feel seen and valued. You'll also manage donor data and support the team with outgoing donor communication. The work is fast-paced and collaborative, and your input will help shape how we engage with our growing base of supporters. You’ll be part of the Fundraising team, based in Stockholm, and work closely with Nordic colleagues.
About you
You’re passionate about people, detail-oriented, and thrive in a service-minded environment. You enjoy solving problems and can juggle multiple systems and tasks. You’re curious, proactive and eager to improve how things work. You’re fluent in Swedish and comfortable communicating in English.
We're especially interested if:
You have at least 2 years of experience in customer service, donor care, and/or fundraising
You bring a proactive mindset and enjoy improving systems, processes, and supporter experiences
You’re results-driven and motivated by increasing donor saves rates
You're experienced with CRM systems, Excel and know how to maintain a high level of data accuracy, with a great eye for details
You’re a team player who cherish an openminded, dynamic work environment and collaborates great across teams
What you'll do
Provide excellent, timely and warm service to our supporters via phone, email, and mail
Handle donor data in our systems with accuracy and care to details
Monitor supporter feedback and data, and help us improve how we work
Collaborate with the fundraising team on donor communication
Help spot and fix potential issues in donor engagement or processes
What we offer
You’ll be part of a team committed to justice, peace and sustainability — and to each other. We provide a supportive, dynamic work culture and opportunities for growth through local and international collaboration.
This position is a temporary cover, starting with as soon as possible as a full time cover of 100% from May-December 31st, 2025. The position will then be filled part time, and you will cover 75% between January 1st - July 31st, 2026.
Apply by May 25, 2025
If this sounds like you, we’d love to hear from you.
For questions, contact Caroline Leuhusen (Fundraising Manager) at caroline.leuhusen@greenpeace.org.
Greenpeace Sweden has a collective agreement with Unionen. For union questions, email gpn.unionenklubben@gmail.com.
Let’s build a greener future — together.
- Department
- Fundraising
- Locations
- Greenpeace Sweden
- Remote status
- Hybrid
Greenpeace Sweden
What we offer
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Paid parental leave
26 weeks off, with pay, for all new parents no matter tenure
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Dynamic and international workplace
Working in close collaboration with fellow colleagues from all over the world, especially within the Nordic offices
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Hybrid remote work
Possibility to work partly remote
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One weekly exercise hour
Exercise during working hours
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Unique opportunity to contribute
To make real change happen by facing and solving the world’s environmental problems
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Great learning opportunities
Through Greenpeace Academy, our global home for online training as well as through global and regional training sessions
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Sabbatical
Three months paid leave for every eight years worked
Workplace & Culture
The heart of Greenpeace has always been its people. People are our special power. We are fortunate enough to be surrounded by passionate individuals who work together for a greener world and to create positive change. Not all of us are activists; confronting wrongdoings in the frontlines, but what we all share is a quest for a greener and more peaceful future. Whether in a staff role, a volunteer with the actions team, or an intern keen to learn, everyone plays a special part in our campaigning network.
That same passion and commitment goes into everything we do, from organizing crucial campaigns and tactics, working together on projects, team gatherings, taking part in employee resource groups, organizing Nordic Annual Away Days, to office re-planting parties; taking care of our plants and trees.
Key principles that guide us are our Cultural lenses. The lenses support the culture we want to achieve while working together and have been created and agreed upon by all staff. In summary there are 8 lenses; Collaboration, Trust, Relational, Inclusion & Diversity, Openness, Agility, Accountability & Decision and Taking Leadership.
About Greenpeace Nordic
Greenpeace is an independent global campaigning organisation that acts to change attitudes and behavior, to protect and conserve the environment and to promote peace. It comprises 26 independent national/regional offices in more than 55 countries across Europe, the Americas, Africa, Asia and the Pacific, as well as a co-ordinating body, Greenpeace International.
Greenpeace Nordic was established in 1999 through an association of the national Greenpeace offices in Denmark, Sweden, Finland and Norway. The offices merged to increase impact and efficiency through better Nordic cooperation.
Donor Care Fundraiser (Temporary)
Help us build lasting relationships with the supporters who power our work! You'll deliver top-not service, manage donor data, and develop donor relations - in a purpose-driven, collaborative team.
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